Legal

Privacy Policy

This policy explains what personal data we collect, how we use it, and your rights.

On this page
Introduction
Definitions
Scope
Data we collect
How we use your data
Who we share data with
Data security
Data retention
Your rights
Cookies
Changes to this policy
Contact

Introduction

This Privacy Policy outlines the privacy practices of Digital Peak Limited (“Digital Peak”, “we”, “us”), the owner and provider of this website. It should be read alongside our Terms and Conditions.

Definitions

  • Data: Information submitted to Digital Peak Limited via the website.
  • Cookies: Small text files placed on your device to enhance your experience.
  • Data Protection Laws: Applicable data protection laws, including UK GDPR and the Data Protection Act 2018.
  • Digital Peak Limited / we / us: Digital Peak Limited, 29–30 Horsefair, Banbury, Oxfordshire, OX16 0BW, UK.
  • User / you: Any third party accessing the website not employed or contracted by Digital Peak Limited.
  • Website: This website and its sub-domains.

Scope

This policy applies to your interactions with our website. It does not cover external sites accessible via links from our website.

Data we collect

We may collect personal data such as your name and contact details when you interact with us through:

  • Website contact forms
  • Account registration (if applicable)
  • Enquiries and support requests
  • Marketing communications (where you have opted in)

We may also collect technical data automatically, such as IP address, approximate location, device and browser information, and cookies.

How we use your data

Your data may be processed to:

  • Respond to enquiries and provide requested services
  • Maintain business records and improve our services
  • Meet legal and contractual obligations
  • Send marketing communications where you have opted in (you can opt out at any time)

Who we share data with

We may share data with trusted third parties where needed to deliver services (for example):

  • Service providers who help us operate the website and communications
  • Payment providers if/when transactions are processed

We do not sell your personal data.

Data security

We implement appropriate technical and organisational measures to protect your data. If you have concerns, contact us at [email protected].

We do not store or process card payment details directly. All payments are handled securely by trusted, PCI DSS–compliant third-party payment providers.

Data retention

We retain personal data only as long as necessary for the purposes it was collected for, and as required by law. Backups may exist for operational and legal reasons.

Your rights

You may have rights to access, correct, erase, restrict, and object to processing of your data. To exercise these rights, contact:

[email protected]

Cookies

Cookies enhance your experience. You can manage cookie settings in your browser. We use strictly necessary cookies to maintain core site functionality.

Cookies schedule

  • Strictly necessary cookies: maintain session functionality and essential site behaviour.

For more information on managing cookies, visit About Cookies.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page and continued use of the website constitutes acceptance of the updated policy.

Contact

If you have questions about this policy, contact us at [email protected].