Process optimisation • Optiworks partnership

Process Optimisation

Streamline operations, improve governance, and embed continuous improvement. In partnership with Optiworks Solutions, we help you map what’s happening today, remove friction, and build processes your team can actually follow.

UK-based team Governance and security minded
Clear outcomes • Practical templates • Governance-ready
What we do

Tailored process optimisation

A practical approach to remove bottlenecks, improve consistency, and support compliance — without over-engineering.

Process discovery workshops

Structured workshops to understand how work really flows, where it breaks down, and what “good” looks like.

Process mapping & training

Clear mapping, ownership, and training so processes are understood, adopted, and maintained.

Process improvement

Reduce waste, improve cycle times, and embed continuous improvement with a repeatable approach.

Practical delivery Built for adoption
Process optimisation illustration
Problems we solve

Common operational pain points

We help organisations turn messy, inconsistent workflows into clear, owned processes — with governance that scales.

Continuous improvement stalls
No structured way to capture, assess, and embed improvements.
Poor governance & document control
Version chaos, unclear ownership, audit pain.
Tech and ops are misaligned
New systems don’t match how work is done day-to-day.
ISO readiness & compliance
Support for ISO 9001 / ISO 27001 structure and evidence.
How we work

A simple engagement process

Clear steps, no bureaucracy — designed to create adoption and momentum.

  1. 1
    Discovery

    Clarify goals, constraints, and the processes to focus on first.

  2. 2
    Map and validate

    Document current workflows and validate with the people doing the work.

  3. 3
    Improve

    Remove waste, reduce handoffs, define ownership and controls.

  4. 4
    Embed

    Training, documentation structure, and cadence for continuous improvement.

  5. 5
    Measure

    Define KPIs and checkpoints so improvement stays visible and sustained.

Free resources

Free process library

Start with ready-made templates designed for clarity and consistency (noun-verb naming), tailored toward common cybersecurity needs.

Includes templates for

Security policy management
Data protection & encryption
Monitoring & detection
Identity & access management
Risk assessment & treatment
Security awareness training
Patch management
Vulnerability management
Incident response
Access control management

Use these as a starting point, then tailor them to your team, tooling, and compliance needs.

Get the library

Access the free library offer and start building a consistent process foundation.

Example incident process template
Complimentary consultation

Ready to optimise your processes?

Start with a discovery workshop and get a clear plan to streamline operations, improve governance, and build momentum.